Invoice Audit & Recovery Software

Claim Your FedEx and UPS Refunds

99% of shipping invoices are loaded with errors. We want to make sure that you reclaim all of the money that you are owed. Shipware’s proprietary freight and parcel auditing software scans your FedEx and UPS invoices to automatically identify unclaimed refunds and incorrect surcharges.

Our Shipping Invoice Audit Process:

Step 1: Submit Shipping Invoices

Send us your UPS® and FedEx®  Invoices and we will run it through our proprietary parcel audit software.

Step 2: Identify Overcharges

Our freight invoice auditing software sifts through 65+ line items to identify shipping charges that are eligible for refunds.

Step 3: Recover Refunds

For every incorrect charge identified by our parcel audit software, our team will file a claim with the carrier for you.

Why Should I Audit My Invoices?

When we talk with a potential partner, the first thing that they often say is, “I’ve been personally monitoring my shipping contracts for years, why should I audit my freight invoices now?”

There are many reasons to audit your freight invoices, but the main reason is that over $2 billion goes unclaimed each year with FedEx, UPS, and LTL carriers. After 17 years and thousands of audits, we have never come across an instance where a client was not overpaying their carrier. We want to make sure that you are not leaving money on the table.

One way to do this is to have a member of our talented team of former shipping industry executives walk you through how to audit your freight bills. This presents a challenge, however, as weekly carrier invoices are loaded with billing errors and service failures that are virtually impossible to locate without our proprietary technology. For this reason, we suggest that you leave the trouble to us. Our automated refund recovery technology has the widest and deepest process within the industry, ensuring that no dollar or cent gets left behind due to our complete billing accuracy.

Our shipping auditing service provides key performance indicators (KPIs) and essential data that you can review quickly and easily, allowing you to make cost-saving decisions on the fly.

Take a look at our freight auditing checklist and learn more about what parcel auditing entails by visiting the Shipware blog.

Shipware’s Invoice Audit Software

Shipware’s proprietary parcel invoice auditing technology provides our partners with the deepest billing insight in the industry. Our 65+ point audit will scan your parcel invoices line item-by-line item to identify billing errors and incorrect charges that are eligible for refunds. Our parcel auditing software is provided as a service, meaning there is no training necessary and nothing to install. Our team will handle all of the work and deliver 1-5% weekly savings directly to you!

Shipware's invoice auditing and refund recovery is recouping more than we ever thought possible. My only regret is not signing up earlier - we have lost a lot of savings over the previous years.

Albert C. Director of Logistics, Jewelry Industry, New York, NY

The set-up process was simple and hassle-free.
Shipware has provided us with outstanding customer service
and their attention to our shipping needs has proven them to be
a reputable and reliable logistics partner.

David K.Director of Operations, Auto Parts Industry, San Diego, CA

From freight invoice auditing to contract optimization,
Shipware Systems provides extensive services
to increase visibility and ensure your shipping
expenses are reduced.

Mark D. Distribution Center Manager, Consumer Goods Industry, Colonial Heights, VA

Shipware was patient, understanding and they gave us nothing but assistance each time we approached them with our transportation issues during set-up and throughout our business relationship. They have provided us with a much needed value-added service.

Nate V.Fulfillment Director, Electronics Industry, Valencia, CA

It's always a pleasure to see our bills reduced. Their performance-based service creates a win-win relationship.

Mark M.Distribution Manager, Outdoor Sports Industry, Costa Mesa, CA

Their reporting features and tools have helped us resolve inefficiencies and gave us insight to better understand our rates and delivery methods. Their vast industry knowledge and technology was utilized to help us negotiate an improved rate. In the beginning months of their audit service returned over $35,000 to our bottom line. I wish they were with us from the beginning.

Pavan D.VP of Logistics, Pharmaceutical Industry, East Elmhurst, NY

We have been strategic partners with Shipware for almost 8 years. They are the gold standard in parcel spend management solutions and partnering with Shipware has really shown significant ROI and helped us grow our business. They are easy to work with, very knowledge of the industry and provide best in class service for our mutual customers.

Mike B.Owner, Logistics Industry, Houston, TX

What we learned after working with Shipware is that the confidentiality provision in carrier pricing agreements is a well thought-out strategy to prevent shippers from understanding the rates and terms of other shippers since we can’t disclose rates. The Shipware process allowed us to better understand the discounts and concessions we were entitled to without any breach in terms with our delivery partners.

VP of Supply Chain, Automotive, Detroit MI

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