NewsParcel Market Trends
December 31, 2019

4 Trends to Watch in 2020 for Parcel Shippers

2019 has seen a number of changes in the parcel industry, such as FedEx not renewing their contract with Amazon, the new UPS 5-year labor contract, and the near departure...
Contract Negotiation
December 3, 2019

How to Prepare for Parcel Rate Negotiations (LTL, too!)

Every year, parcel and LTL carriers announce pricing changes that increase your costs. These GRIs (General Rate Increases) are a part of every contract, usually buried deep within the small...
NewsRate IncreasesUPS
December 2, 2019

UPS Announces 2020 General Rate Increases (GRI)

Effective December 29, 2019, UPS Ground, UPS Air and International services rates will increase by an average of 4.9%. Keep in mind that there is often a discrepancy between the...
October 11, 2019

USPS 2020 Price Increase & Impact on Shippers

Christmas has come early for USPS Shippers with a relatively mild 2020 General Rate Increase (GRI) compared to last year. The smaller increase is a direct result of increased market...
September 19, 2019

FedEx Announces 2020 GRI: How Will it Affect Individual Shippers?

FedEx announced, on September 16, 2019, their annual general rate increase for 2020. Effective January 6, 2020, FedEx Express (Domestic, US Export and US Import), FedEx Ground, and FedEx Home...
September 10, 2019

UPS Eliminating Residential Peak Surcharges For 2019

Residential surcharges can make business more difficult during the holidays. Whether a company is offering free shipping to customers or charging customers for the service, the additional fees add up…

what is uber freight and how does uber freight work Parcel Market Trends
July 30, 2019

The Rise of Digital Freight Brokerage: How Uber Freight Works

The concept of Uber is well accepted in the United States. Using an app, a person seeking a ride inputs their ride request information. Almost instantly, a price quote pops…

Steps Shippers Can Use to Monitor UPS Costs Contract NegotiationUPS
July 3, 2019

5 Steps Shippers Can Use to Monitor UPS® Costs

After months of contract negotiations between UPS and the International Brotherhood of Teamsters, the union’s chief negotiator announced that the union had reached a tentative agreement.  The UPS contract update…

business data for growth News
June 12, 2019

Are You Fully Utilizing Your Business Data for Growth?

With consumers shopping wherever, whenever, and however they like, brands are now relying on data for business success. In fact, according to IBM, 62% of retailers say using information (including…

FedExShipping KnowledgeUPS
June 6, 2019

UPS® vs. FedEx® for International Shipments

If you’re sending items internationally, you’re entering an even more complex shipping world than the domestic one you may already know. According to FedEx, 30% of all U.S. export shipments…

Transportation Management News
May 29, 2019

Transportation Management: A Recipe for Success

A reliable supply chain is essential to improve performance, increase sales and further business development. These processes and procedures are managed through a transportation management system (TMS). A Transportation Management…

Shipware free trial Shipping Knowledge
April 24, 2019

How Shipware Helps You Succeed in a Dynamic Market

The logistics market, including shipping, was $1.7 trillion in 2017, according to the Council of Supply Chain Management Professionals’ 2018 Annual State of Logistics. A portion of that was e-commerce…

FedEx fuel surcharge increase March 2019 FedExNews
April 17, 2019

FedEx® Raised Its Fuel Surcharge. Did You Notice?

Fuel charges are rising at FedEx, and you may not know this from your daily shipping reports. As of March 18, the surcharges for FedEx Express and FedEx Ground services…

FedEx Dimensional Weight FedExShipping Knowledge
April 5, 2019

Understanding FedEx® Dimensional Weight Pricing

When sending a package to customers, a shipper is trying to accomplish several goals: get it to the customer on time, get it to the customer in good condition, and…

Freight data NewsShipping Knowledge
March 27, 2019

How Do Freight Shipping Carriers Utilize Your Data?

The transportation industry is a vast network covering all major modes of transport such as road, rail, sea, and air, transporting both cargo and passengers. The freight transportation market is…

FedExNewsShipping Knowledge
March 20, 2019

FedEx® Home Delivery vs. FedEx® SmartPost: What’s Better for Shippers

Shippers have to balance cost and time. Get the package delivered to the customer sooner, and it’s likely going to cost more money. Sometimes it’s worth the cost and sometimes…

Lower Shipping Cost Contract NegotiationInvoice AuditingShipping Knowledge
March 11, 2019

9 Ways You Can Lower your Shipping Costs

The freight transportation system moves over 17.7 billion tons of goods valued at more than $18.1 trillion, or an average of 54.7 tons of freight annually in the United States….

fedex-shipping-exception_shipware FedExNewsShipping Knowledge
February 14, 2019

What Is a FedEx® Shipping Exception?

Sometimes, a FedEx package might not arrive on the doorstep when promised. Or it does, but the shipper or customer receives a shipping exception notification before it arrives. While this…

fedex-shipping-rates_shipware FedExNewsShipping Knowledge
February 14, 2019

What Are FedEx Shipping Rates?

Retailers have many concerns, and among the most pressing are shipping costs. How can you get packages to your customers quickly and more cost-effectively? FedEx is a large carrier moving…

state-of-shipping-2019_shipware NewsParcel Market TrendsShipping Knowledge
January 31, 2019

The State of Shipping in 2019

A Look Back: 2018 in Review for UPS & FedEx Last year was busy for the national parcel carriers, not only in terms of packages delivered, but in terms of changes…

shipping-glossary_shipware NewsShipping Knowledge
January 24, 2019

Glossary of Shipping Terms

Accessorial Additional service charges typically charged by the National Carriers during the billing process. Common examples are “Residential Surcharge”, “Delivery Area Surcharge”, “Fuel Surcharge”, and “Additional Handling Surcharges.” Actual Weight…

ups-2019-rate-increases_shipware NewsRate IncreasesUPS
December 10, 2018

UPS Announces 2019 Rate Increases

Shipware Preliminary Analysis: What You Need to Know United Parcel Service (NYSE: UPS), will increase shipping rates effective December 26th, 2019 by an average of 4.9% for UPS Ground, UPS…

presidential-task-force-report-released_shipware NewsParcel Market TrendsShipping Knowledge
December 6, 2018

Presidential Task Force Report Released: A Call for Shipping to Subsidize Mailing

The shelved Presidential Commission report on the United States Postal System was on December 4, 2018, surprising many of us who thought it would never see the light of day….

Freight insurance cost NewsShipping Knowledge
November 27, 2018

How Much Does Freight Insurance Cost?

Protection from financial loss is a key consideration for businesses working to safeguard their assets and future. Loss of cargo due to theft is estimated at $22.6 billion annually, according to…

FedExNewsShipping Knowledge
November 27, 2018

FedEx Shipping Insurance: A Comprehensive Guide

When serving customers, companies have many considerations, including shipping and its impact on the customer experience. And when evaluating shipping options, there are a number of variables, including cost, value,…

UPS shipping insurance NewsShipping KnowledgeUPS
November 27, 2018

Getting Started With UPS Shipping Insurance

Shipping is a critical link to customer satisfaction. Once a customer purchases a product, they expect it to arrive on time and in good condition. And if a package goes…

shipping insurance, shipware NewsShipping KnowledgeUSPS
November 27, 2018

Do I Need Shipping Insurance? What Shippers Need to Know

There are many questions that come up when deciding which carrier to use for your company’s shipping needs. Which is the most cost-effective? How quickly will the customer receive their…

NewsParcel Market Trends
November 17, 2018

USPS Board of Governors Postpones New Dim Policy Implementation While Releasing FY 2018 Results

Background: The announced 2019 USPS rate changes included some dramatic adjustments to USPS Shipping options, including the switch to zone-based pricing for First Class Packages and the structure change relating…

amazon-effect-consumer-expectations_shipware eCommerceNewsShipping Knowledge
November 12, 2018

The Amazon Effect & Consumer Expectations: A Guide

Amazon emerged as a small online bookstore, and transformed into an e-commerce giant with 300 million users and a net income topping $177 billion. Each order placed on Amazon has…

amazon-effect-shipping-industry_shipware eCommerceNewsShipping Knowledge
November 12, 2018

What the Amazon Effect Means for the Shipping Industry

Decades ago, the idea of receiving an item that you ordered minutes ago within the hour was unthinkable. The logistics seemed impossible. Even receiving an item within a couple of…

Amazon effect and the supply chain eCommerceNewsShipping Knowledge
November 12, 2018

The Amazon Effect & Your Supply Chain: What to Know

Amazon has changed commerce forever. It has disrupted the way that people shop. Customers are now able to order items 24/7 using a variety of devices available at their fingertips…

What is the Amazon effect eCommerceNews
November 12, 2018

The Amazon Effect and Its Impact on Customers Expectations

Amazon is a household name today, but at its inception in 1994, it was little-known and operating out of its founder’s garage. Within a couple of months, the success of…

NewsShipping KnowledgeUPS
November 12, 2018

UPS Holiday Shipping Deadlines & Other Helpful Tips

Online shopping during the holidays is consistently growing, and this year will be no exception. During 2016, online holiday shopping accounted for $94.4 billion in revenue, and in 2017, that…

NewsShipping KnowledgeUSPS
November 12, 2018

Holiday Shipping With USPS: What to Know

With the holidays approaching, many retailers are making plans on what items to feature during sales and how to get those products to their destination before the holidays. However, the…

holiday-shipping-tips-for-parcel-shippers_shipware NewsParcel Market TrendsShipping Knowledge
November 12, 2018

Top 7 Holiday Shipping Tips for Parcel Shippers

More shoppers are “clicking their way” through holiday shopping lists, loading up carrier trucks, and getting items delivered directly to their doorsteps. UPS estimates it shipped over 750 million packages…

how-retailers-can-compete-with-amazon-effect_shipware eCommerceNewsParcel Market Trends
November 12, 2018

How Retailers Can Compete With the Amazon Effect

Amazon started as a small, online bookseller, but it evolved to become a major disrupter in the retail space, changing the face of retail and shaking up online commerce. Customers…

FedExNewsShipping Knowledge
October 19, 2018

FedEx Holiday Shipping Schedule 2018

Customers agonize over finding the perfect gift during the holiday season. And once it’s located, the pressure is on the retailer to deliver it as expected – and on time….

2018-holiday-shipping-deadlines NewsParcel Market TrendsShipping Knowledge
October 19, 2018

2018 Holiday Shipping Deadlines: A Guide

Last year was a record-breaking holiday season for retailers, as they posted their best holiday season since 2011. Total retail sales in the U.S. climbed 5.5 percent in November and…

usps-price-increases-2019 NewsRate IncreasesShipping Knowledge
October 12, 2018

USPS 2019 Commercial Plus Pricing & Its Impact on Shippers – Part 1

The USPS just proposed a major multi-dimensional price and structure change with a planned January 27, 2019 implementation.  There are a lot of moving parts, including a 10% increase to…

smartpost-vs.-surepost FedExNewsShipping KnowledgeUPS
September 20, 2018

SurePost vs. SmartPost: What’s the Difference?

Selecting the best shipping option is not an easy task for retailers already facing intense pressure to ship faster, cheaper, and more efficiently. Yet retailers know that striking the right…

What is FedEx SmartPost FedExNewsShipping Knowledge
August 27, 2018

What Is FedEx SmartPost?

Retailers face fierce competition in today’s digitally fueled environment. People on the receiving end of shipments don’t just want their items fast, but also with no shipping costs. And since...
Last mile logistics, parcel shipping savings NewsShipping Knowledge
August 26, 2018

What Is Last Mile Logistics?

When analyzing shipping invoices, you might suspect the cost is high. But without the right information, it’s difficult to truly understand where that cost is inflated. Packages might have a…

NewsShipping KnowledgeUPS
August 26, 2018

How Does UPS SurePost Work?

Shipping is an important piece of the puzzle for most companies. But it’s not just about shipping quickly enough to make customers happy or shipping efficiently enough to realize productivity…

FedExNewsRate IncreasesUPS
August 14, 2018

2018 FedEx & UPS Peak Season Surcharges

The FedEx/UPS near-duopoly has allowed the two large carriers to control marketplace pricing for years, echoing each other’s rate hikes to the detriment of parcel shippers, small and large. It’s…

NewsShipping Knowledge
July 12, 2018

LTL Fuel Surcharges: A Helpful Guide

Millions of businesses around the world rely on less-than-truckload (LTL) shipping for their logistical needs. LTL shipping offers freight service at low costs, making it a great choice for shippers…

fedex-fuel-surcharges FedExShipping Knowledge
July 12, 2018

FedEx Fuel Surcharges: What to Know

Based out of Memphis, Tennessee, FedEx is one of the most recognized and relied on  package carriers in the world. Processing over 14 million shipments per day, FedEx represents a…

types-of-shipping-surcharges_shipware NewsShipping Knowledge
July 11, 2018

Types of Shipping Surcharges: A Guide

The cost of shipping continues to rise – making it very challenging for merchants to maintain profit margins in today’s competitive markets. One of the major sources for the rise…

NewsShipping KnowledgeUPS
June 27, 2018

UPS Strike Averted, But Shippers Should Consider MultiCarrier Shipping

Several weeks ago, 93% of UPS package workers* authorized their union to strike if a deal couldn’t be reached with UPS management to replace the existing contract by the July…

What is parcel auditing Invoice AuditingNewsParcel Market Trends
June 25, 2018

What is Parcel Auditing?

The rise of e-commerce and changes in consumer trends are driving massive increases in parcel shipping volume worldwide. Between 2015 and 2017, global parcel shipping volume increased by nearly 50%….

Freight bill audit Invoice AuditingNewsShipping Knowledge
June 20, 2018

How to Audit Your Freight Bill: Helpful Tips

Although we are less than two decades into the 21st century, those eighteen years have seen a rapid and radical turn in the commerce landscape. The internet boom and the…

freight audit software provider, Shipware Invoice AuditingNewsShipping Knowledge
June 20, 2018

Why You Should Consider a Freight Audit Software Solution

Handling the massive task of processing, organizing, auditing, and paying the carrier companies that deliver your goods is not only time-consuming and requires a dedicated internal staff, but the opportunity…

Freight invoice audit checklist Invoice AuditingNewsShipping Knowledge
June 20, 2018

The Ultimate Freight Invoice Audit Checklist

In the not too distant past, malls and retail stores were booming public marketplaces; gathering places for Americans to browse, shop, eat, hangout, or maybe catch a movie. At that…

why-should-you-audit-your-invoices---shipware Invoice AuditingNewsShipping Knowledge
June 14, 2018

Why Should You Audit Your Freight Invoices?

As a business, your first priority is to make sure that the correct product gets to the customer on time, thereby developing trust between your company and consumer. The next…

mastering-the-art-of-parcel-contract-negotiation_shipware Contract NegotiationNewsParcel Market Trends
June 8, 2018

Mastering the Art of Parcel Contract Negotiation

For anyone operating in the rapidly expanding world of e-commerce, shipping and transportation play a vital role in the overall scheme of your business and can, to a large degree,…

dhl-contract-negotiations_shipware Contract NegotiationNews
June 8, 2018

DHL Contract Negotiations: Tips & Tricks

Are you a shipper with a large volume of imports or exports?  Or do you have frequent lightweight domestic shipments to residences?  If so, then there is a third option…

what-is-carrier-contract-negotiation-shipware Contract NegotiationNews
June 8, 2018

What is Carrier Contract Management & Negotiation?

If you own a business, whether its online or brick and mortar, you likely are all too aware of how expensive shipping and transportation can be. Oftentimes, it accounts for…

FedEx freight contract negotiation Contract NegotiationFedExNews
June 8, 2018

How to Save Money Through FedEx Contract Negotiation

Whether you are in the early phases of discussions with FedEx, or you already have a working relationship, it is essential for you to take your contract negotiation with them…

ups freight contract negotiation Contract NegotiationNewsUPS
June 8, 2018

UPS Freight Contract Negotiation: What You Need to Know

For anyone looking to negotiate a freight contract with UPS for the first time or any who desire to re-negotiate their current UPS freight contract, it is wise to diligently…

May 23, 2018

UPS Intra-Year Pricing Changes Deciphered

We haven’t reached summer yet, but UPS has decided it’s never too early to start making rate changes. They’ve already changed their fuel surcharge tables for air export effective the…

mailing News
March 27, 2018

A Quick Start Guide to Mailing and Shipping with the USPS

Congratulations, you have recently been tasked with mailing operations, now what? Relax, take a deep breath, you got this! Let’s start by focusing on ways to drive savings and in some cases…

operationalvsrate News
March 27, 2018

Should You Pursue Operational or Rate Improvements? Do Both

It’s common for shippers to employ one or maybe two cost-reduction strategies and call it a day. They assume that such initiatives will remove all excess costs from their total…

surveyresults News
March 27, 2018

2016 Parcel Pricing & Benchmarking Survey – Live PARCEL Forum Results Unveiled

For the fourth consecutive year at the PARCEL Forum, Shipware, LLC conducted a live parcel pricing and benchmarking survey in which 56 shippers responded to survey questions about their parcel…

ideamensch News
March 23, 2018

Ideamensch Interview with Trevor Outman

Passion, perseverance, and determination will always produce results, and they are contagious. Trevor Outman, MBA, is co-founder and principal partner of Shipware, a San Diego-based consulting and technology firm that…

packagesondoorstep News
March 23, 2018

Attention FedEx & UPS Shippers: Important Changes For 2017 Holidays

It’s that time of year again! Seasonal retailers are in full-court press to prepare for the fast-approaching busy holiday season. But those of us that rely on FedEx and UPS…

onlineshopping(2) News
March 22, 2018

Competing in the Online Retail World Then and Now (Part 2)

There’s a unique consumer profile for every organization competing in the online retail world. We can broadly identify unique trends that differ from one industry to the next. There are…

clda News
March 22, 2018

Where Do We Fit? How Regional Carriers Fit Into the Supply Chain Along With the Big Two

An Interview with CLDA Keynote Speaker Rob Martinez, President and CEO Shipware, LLC In a world dominated by two big delivery players, how can regional and specialized carriers find their…

rateincrease News
March 22, 2018

Shipware’s Analysis of the FedEx General Rate Increases for 2017

With each year’s General Rate Increase announcement, shippers inevitably ask, “How much is this really going to cost me?” This year, it got quite a bit harder to answer that…

March 21, 2018

USPS Price Increase & Impact on Shippers

Rather than an across the board increase, the USPS has carefully selected areas where there is room to raise pricing while still maintaining its competitive edge (ie; residential delivery). The…

prioritymail News
March 21, 2018

Parcel Shippers: New USPS Priority Mail Undercuts UPS & FedEx Pricing!

Package growth is the Postal Service’s greatest hope to maintain solvency. Apart from direct mail, the only shining star within all the USPS business segments is Shipping and Package. For…

fedexonerate News
March 21, 2018

How Does “FedEx One Rate” Compare to USPS Flat Rate Products?

“Imitation is not just the sincerest form of flattery – it’s the sincerest form of learning.” — George Bernard Shaw It seems FedEx has taken a page right out of…

pricingchanges News
March 19, 2018

Impact of 2015 UPS & FedEx Dimensional Pricing Changes

In our observations, the vast majority of volume parcel shippers have tried to mitigate the impact of the 2015 dimensional pricing changes through a number of strategies including: Carrier contract…

increasedrates News
March 16, 2018

Attention Fedex and UPS Ground Shippers: New Carriers Policies for 2015 Amount to Largest Rate Increase Ever!

By now it’s likely you’ve heard that both FedEx and UPS are revising pricing policies for Ground packages, moving from weight-based to pricing based on package size starting in 2015. Currently,…

amazonparceldelivery News
March 16, 2018

Amazon Becoming a Parcel Delivery Company, Competing with the Likes of Fedex and UPS?

Amazon has been testing the use of its own delivery vehicles in Los Angeles, New York City and San Francisco following an earlier pilot in the U.K. Industry insiders have…

amazon News
March 16, 2018

5 Ways Retailers Can Survive Amazon

Amazon’s recent announcement that it will acquire Whole Foods for the small price of $13.7 billion represents the latest chapter in the company’s unprecedented evolution from apparent bookstore to retail…

shippingman News
March 15, 2018

Hey Regional Carriers! Shippers Want to Do Business With You. What Are You Waiting For? Interview with Rob Martinez

Shippers want to do business with regional carriers, but most don’t. In fact, less than 10 percent of shippers with billion dollar parcel spends say that they make significant use…

negotiation News
March 15, 2018

Reach ‘Yes’ Successfully: 3 Strategies for Effective Negotiating

Negotiation isn’t just a part of business. It’s a part of life. Every single day, we negotiate to get what we want, whether it’s with a spouse to determine what’s…

parcelboxes News
March 14, 2018

Five Easy Ways to Reduce Your Parcel Expenses

Here are 5 tips you can use to reduce your parcel expenses:   1. Modal Optimization: Restructuring business rules to route packages by cost of transit and service times. 2….

December 8, 2017

Operational Improvements vs Carrier Contract Improvements

PARCEL Magazine – Reducing Parcel Costs – Operational Improvements vs Carrier Rate Improvements

eCommerceNewsParcel Market Trends
November 20, 2017

E-commerce Shipping Costs Continue to Rise

Summary We had the pleasure to host Rob Martinez, Dave Sullivan, and Gordon Glazer from Shipware on a call this past Friday to discuss the recent annual price increase announcements…

October 30, 2017

Rethinking Parcel Spend

Rethinking Parcel Spend: Developing Strategies to Reduce the Impact of Peak Surcharges Over the last several years, parcel shippers have seen general rate increases of up to 5% annually from…

UPStruck News
October 26, 2017

UPS 2018 General Rate Increase and Other Changes

Effective December 24, 2017 (yes, you read that correctly), rates for UPS Ground, UPS Air and International services as well as UPS Air Freight rates within and the between the…

overpaying News
October 10, 2017

6 Ways to Avoid Overpaying for Shipping

For supply chain executives, reducing shipping costs can seem like a never-ending quest, and FedEx is about to make that journey even more arduous. In September, FedEx announced rate increases…

rateincrease News
October 9, 2017

FedEx 2018 Rate Increase A Deeper Dive

As has been widely reported in many industry trade journals, last week FedEx Corp announced that they will be raising shipping rates in 2018 for FedEx Ground, FedEx Express and…

October 6, 2017

USPS 2018 Price Increase Impact on Shippers

The USPS today announced new prices for 2018 to take effect on January 21. Mailing Services are set to increase 1.9% in line with Consumer Price Index limits. First Class…

September 14, 2017 under scrutiny – update on changes to the USPS Reseller programs and potential impact to small volume shippers

Back in July 2016 when I last wrote about the allegations concerning under scrutiny – will this be the end of Postage Discounting for lower volume shippers? their stock…

fedexupsholiday News
September 13, 2017

2017 FedEx & UPS Holiday Surcharge Increases 

UPS In June, UPS announced a new peak season charge applicable during selected weeks in November and December 2017 for U.S. Residential, Large Packages and packages Over Maximum Limits. The…

September 13, 2017

FedEx UPS Holiday Changes for 2017 – MCM 

New “peak” surcharges announced, along with additional time-in-transit and temporary service suspensions It’s that time of year again! Seasonal retailers are in full-court press to prepare for the fast-approaching busy…

semi-truck News
September 13, 2017

Factors to Consider in the Utilization of LTL vs UPS and Fedex Hundredweight Programs

For many shippers, the decision to ship freight via Less-Than-Truckload (LTL) versus one of the parcel carriers’ hundredweight programs can be challenging, as there are advantages and disadvantages to both….

Parcel contract negotiation Contract NegotiationNews
September 13, 2017

Using Carrier Differences in Parcel Contract Negotiation

Dozens, if not hundreds, of articles have been published on parcel contract negotiation: the do’s, the don’ts, benchmarking, cost basis negotiations, and so on. While these tips are valuable and…

March 2, 2017

2017 Parcel Express Roundtable: Paying For Peak Performance

It can be hard to believe that very much happens in a year, but that theory is put to the test when it comes to the parcel express market. In…