should-i-invest-in-private-parcel-insurance-plan_shipware Contract NegotiationInvoice AuditingNews
December 10, 2018

Should You Use a Private Parcel Insurance Plan?

A customer purchases a product, eagerly awaits its arrival — and then this happens: The package arrives late, in a damaged box, which is not what the customer expected when…

ups-2019-rate-increases_shipware Contract NegotiationInvoice AuditingNews
December 10, 2018

UPS Announces 2019 Rate Increases

Shipware Preliminary Analysis: What You Need to Know United Parcel Service (NYSE: UPS), will increase shipping rates effective December 26th, 2019 by an average of 4.9% for UPS Ground, UPS…

presidential-task-force-report-released_shipware Contract NegotiationInvoice AuditingNews
December 6, 2018

Presidential Task Force Report Released: A Call for Shipping to Subsidize Mailing

The shelved Presidential Commission report on the United States Postal System was on December 4, 2018, surprising many of us who thought it would never see the light of day….

freight-shipping-insurance_shipware Contract NegotiationInvoice AuditingNews
November 27, 2018

How Much Does Freight Insurance Cost?

Protection from financial loss is a key consideration for businesses working to safeguard their assets and future. Loss of cargo due to theft is estimated at $22.6 billion annually, according to…

Contract NegotiationInvoice AuditingNews
November 27, 2018

FedEx Shipping Insurance: A Comprehensive Guide

When serving customers, companies have many considerations, including shipping and its impact on the customer experience. And when evaluating shipping options, there are a number of variables, including cost, value,…

ups-shipping-insurance_shipware Contract NegotiationInvoice AuditingNews
November 27, 2018

Getting Started With UPS Shipping Insurance

Shipping is a critical link to customer satisfaction. Once a customer purchases a product, they expect it to arrive on time and in good condition. And if a package goes…

usps-shipping-insurance_shipware Contract NegotiationInvoice AuditingNews
November 27, 2018

USPS Shipping Insurance: What Shippers Need to Know

There are many questions that come up when deciding which carrier to use for your company’s shipping needs. Which is the most cost-effective? How quickly will the customer receive their…

Contract NegotiationInvoice AuditingNews
November 17, 2018

USPS Board of Governors Postpones New Dim Policy Implementation While Releasing FY 2018 Results

Background: The announced 2019 USPS rate changes included some dramatic adjustments to USPS Shipping options, including the switch to zone-based pricing for First Class Packages and the structure change relating…

amazon-effect-consumer-expectations_shipware Contract NegotiationInvoice AuditingNews
November 12, 2018

The Amazon Effect & Consumer Expectations: A Guide

Amazon emerged as a small online bookstore, and transformed into an e-commerce giant with 300 million users and a net income topping $177 billion. Each order placed on Amazon has…

amazon-effect-shipping-industry_shipware Contract NegotiationInvoice AuditingNews
November 12, 2018

What the Amazon Effect Means for the Shipping Industry

Decades ago, the idea of receiving an item that you ordered minutes ago within the hour was unthinkable. The logistics seemed impossible. Even receiving an item within a couple of…

Contract NegotiationInvoice AuditingNews
November 12, 2018

The Amazon Effect & Your Supply Chain: What to Know

Amazon has changed commerce forever. It has disrupted the way that people shop. The days where you had to physically walk into a store to find the item you want…

Contract NegotiationInvoice AuditingNews
November 12, 2018

What Is The Amazon Effect?

Amazon is a household name today, but at its inception in 1994, it was little-known and operating out of its founder’s garage. Within a couple of months, the success of…

Contract NegotiationInvoice AuditingNews
November 12, 2018

UPS Holiday Shipping Deadlines & Other Helpful Tips

Online shopping during the holidays is consistently growing, and this year will be no exception. During 2016, online holiday shopping accounted for $94.4 billion in revenue, and in 2017, that…

Contract NegotiationInvoice AuditingNews
November 12, 2018

Holiday Shipping With USPS: What to Know

With the holidays approaching, many retailers are making plans on what items to feature during sales and how to get those products to their destination before the holidays. However, the…

holiday-shipping-tips-for-parcel-shippers_shipware Contract NegotiationInvoice AuditingNews
November 12, 2018

Top 7 Holiday Shipping Tips for Parcel Shippers

More shoppers are “clicking their way” through holiday shopping lists, loading up carrier trucks, and getting items delivered directly to their doorsteps. UPS estimates it shipped over 750 million packages…

how-retailers-can-compete-with-amazon-effect_shipware Contract NegotiationInvoice AuditingNews
November 12, 2018

How Retailers Can Compete With the Amazon Effect

Amazon started as a small, online bookseller, but it evolved to become a major disrupter in the retail space, changing the face of retail and shaking up online commerce. Customers…

Contract NegotiationInvoice AuditingNews
October 19, 2018

FedEx Holiday Shipping Schedule 2018

Customers agonize over finding the perfect gift during the holiday season. And once it’s located, the pressure is on the retailer to deliver it as expected – and on time….

2018-holiday-shipping-deadlines Contract NegotiationInvoice AuditingNews
October 19, 2018

2018 Holiday Shipping Deadlines: A Guide

Last year was a record-breaking holiday season for retailers, as they posted their best holiday season since 2011. Total retail sales in the U.S. climbed 5.5 percent in November and…

usps-price-increases-2019 Contract NegotiationInvoice AuditingNews
October 12, 2018

USPS 2019 Price Increase & Impact on Shippers – Part 1

The USPS just proposed a major multi-dimensional price and structure change with a planned January 27, 2019 implementation.  There are a lot of moving parts, including a 10% increase to…

September 26, 2018

FedEx Announces Significant Rate Increases

On Monday, FedEx modified its Express and Ground fuel surcharge rates, and created new indexes for International Export and Imports. These changes mean significant rate increases for nearly all FedEx…

smartpost-vs.-surepost Contract NegotiationInvoice AuditingNews
September 20, 2018

SurePost vs. SmartPost: What’s the Difference?

Selecting the best shipping option is not an easy task for retailers already facing intense pressure to ship faster, cheaper, and more efficiently. Yet retailers know that striking the right…

Contract NegotiationInvoice AuditingNews
August 27, 2018

How Does FedEx SmartPost Work?

Retailers face fierce competition in today’s digitally fueled environment. People on the receiving end of shipments don’t just want their items fast, but also with no shipping costs. And since…

Contract NegotiationInvoice AuditingNews
August 26, 2018

What Is Last Mile Logistics?

When analyzing shipping invoices, you might suspect the cost is high. But without the right information, it’s difficult to truly understand where that cost is inflated. Packages might have a…

Contract NegotiationInvoice AuditingNews
August 26, 2018

How Does UPS SurePost Work?

Shipping is an important piece of the puzzle for most companies. But it’s not just about shipping quickly enough to make customers happy or shipping efficiently enough to realize productivity…

ConferencesContract NegotiationInvoice AuditingNews
August 14, 2018

2018 FedEx & UPS Peak Season Surcharges

The FedEx/UPS near-duopoly has allowed the two large carriers to control marketplace pricing for years, echoing each other’s rate hikes to the detriment of parcel shippers, small and large. It’s…

Contract NegotiationInvoice AuditingNews
July 12, 2018

LTL Fuel Surcharges: A Helpful Guide

Millions of businesses around the world rely on less-than-truckload (LTL) shipping for their logistical needs. LTL shipping offers freight service at low costs, making it a great choice for shippers…

fedex-fuel-surcharges Contract NegotiationInvoice Auditing
July 12, 2018

FedEx Fuel Surcharges: What to Know

Based out of Memphis, Tennessee, FedEx is one of the most recognized and relied on  package carriers in the world. Processing over 14 million shipments per day, FedEx represents a…

types-of-shipping-surcharges_shipware Contract NegotiationInvoice AuditingNews
July 11, 2018

Types of Shipping Surcharges: A Guide

The cost of shipping continues to rise – making it very challenging for merchants to maintain profit margins in today’s competitive markets. One of the major sources for the rise…

June 27, 2018

UPS Strike Averted, But Shippers Should Consider MultiCarrier Shipping

Several weeks ago, 93% of UPS package workers* authorized their union to strike if a deal couldn’t be reached with UPS management to replace the existing contract by the July…

what-is-parcel-auditing_shipware Invoice AuditingNews
June 25, 2018

What is Parcel Auditing?

The rise of e-commerce and changes in consumer trends are driving massive increases in parcel shipping volume worldwide. Between 2015 and 2017, global parcel shipping volume increased by nearly 50%….

how-to-audit-your-freight-invoices_shipware Invoice AuditingNews
June 20, 2018

How to Audit your Freight Bill: Helpful Tips

Although we are less than two decades into the 21st century, those eighteen years have seen a rapid and radical shift in the modern commerce landscape. The internet boom and…

what-does-a-freight-audit-company-do_shipware Invoice AuditingNews
June 20, 2018

What Does a Freight Audit Company Do?

Handling the massive task of processing, organizing, auditing, and paying carrier companies to deliver your goods on time is not only time-consuming and requires a dedicated internal staff, but the…

freight-invoice-audit-checklist-shipware Invoice AuditingNews
June 20, 2018

The Ultimate Freight Invoice Audit Checklist

In the not too distant past, malls and retail stores were booming public marketplaces; gathering places for Americans to browse, shop, eat, hangout, or maybe catch a movie. At that…

why-should-you-audit-your-invoices---shipware Invoice AuditingNews
June 14, 2018

Why Should You Audit Your Freight Invoices?

As a business, your first priority is to make sure that the correct product gets to the customer on time, thereby developing trust between your company and consumer. The next…

mastering-the-art-of-parcel-contract-negotiation_shipware Contract NegotiationNews
June 8, 2018

Mastering the Art of Parcel Contract Negotiation

For anyone operating in the rapidly expanding world of e-commerce, shipping and transportation play a vital role in the overall scheme of your business and can, to a large degree,…

dhl-contract-negotiations_shipware Contract NegotiationNews
June 8, 2018

DHL Contract Negotiations: Tips & Tricks

Are you a shipper with a large volume of imports or exports?  Or do you have frequent lightweight domestic shipments to residences?  If so, then there is a third option…

what-is-carrier-contract-negotiation-shipware Contract NegotiationNews
June 8, 2018

What is Carrier Contract Management & Negotiation?

If you own a business, whether its online or brick and mortar, you likely are all too aware of how expensive shipping and transportation can be. Oftentimes, it accounts for…

how-to-save-money-through-fedex-contract-negotiation-shipware Contract NegotiationNews
June 8, 2018

How to Save Money Through FedEx Contract Negotiation

Whether you are in the early phases of discussions with FedEx, or if you already have a working relationship, it is essential for you to take your contract negotiation with…

ups-freight-contract-negotiation Contract NegotiationNews
June 8, 2018

UPS Freight Contract Negotiation: What You Need to Know

For anyone looking to negotiate a freight contract with UPS for the first time or any who desire to re-negotiate their current UPS freight contract, it is wise to diligently…

May 23, 2018

UPS Intra-Year Pricing Changes Deciphered

We haven’t reached summer yet, but UPS has decided it’s never too early to start making rate changes. They’ve already changed their fuel surcharge tables for air export effective the…

mailing News
March 27, 2018

A Quick Start Guide to Mailing and Shipping with the USPS

Congratulations, you have recently been tasked with mailing operations, now what? Relax, take a deep breath, you got this! Let’s start by focusing on ways to drive savings and in some cases…

operationalvsrate News
March 27, 2018

Should You Pursue Operational or Rate Improvements? Do Both

It’s common for shippers to employ one or maybe two cost-reduction strategies and call it a day. They assume that such initiatives will remove all excess costs from their total…

surveyresults News
March 27, 2018

2016 Parcel Pricing & Benchmarking Survey – Live PARCEL Forum Results Unveiled

For the fourth consecutive year at the PARCEL Forum, Shipware, LLC conducted a live parcel pricing and benchmarking survey in which 56 shippers responded to survey questions about their parcel…

ideamensch News
March 23, 2018

Ideamensch Interview with Trevor Outman

Passion, perseverance, and determination will always produce results, and they are contagious. Trevor Outman, MBA, is co-founder and principal partner of Shipware, a San Diego-based consulting and technology firm that…

packagesondoorstep News
March 23, 2018

Attention FedEx & UPS Shippers: Important Changes For 2017 Holidays

It’s that time of year again! Seasonal retailers are in full-court press to prepare for the fast-approaching busy holiday season. But those of us that rely on FedEx and UPS…

onlineshopping(2) News
March 22, 2018

Competing in the Online Retail World Then and Now (Part 2)

There’s a unique consumer profile for every organization competing in the online retail world. We can broadly identify unique trends that differ from one industry to the next. There are…

clda News
March 22, 2018

Where Do We Fit? How Regional Carriers Fit Into the Supply Chain Along With the Big Two

An Interview with CLDA Keynote Speaker Rob Martinez, President and CEO Shipware, LLC In a world dominated by two big delivery players, how can regional and specialized carriers find their…

rateincrease News
March 22, 2018

Shipware’s Analysis of the FedEx General Rate Increases for 2017

With each year’s General Rate Increase announcement, shippers inevitably ask, “How much is this really going to cost me?” This year, it got quite a bit harder to answer that…

March 21, 2018

USPS Price Increase & Impact on Shippers

Rather than an across the board increase, the USPS has carefully selected areas where there is room to raise pricing while still maintaining its competitive edge (ie; residential delivery). The…

prioritymail News
March 21, 2018

Parcel Shippers: New USPS Priority Mail Undercuts UPS & FedEx Pricing!

Package growth is the Postal Service’s greatest hope to maintain solvency. Apart from direct mail, the only shining star within all the USPS business segments is Shipping and Package. For…

March 21, 2018

How to Maximize the Value of Mail through Best Practices

The Mail Center Manager is in a key position to dramatically increase the value and performance of the mail they process. In many cases it simply isn’t in the job…

fedexonerate News
March 21, 2018

How Does “FedEx One Rate” Compare to USPS Flat Rate Products?

“Imitation is not just the sincerest form of flattery – it’s the sincerest form of learning.” — George Bernard Shaw It seems FedEx has taken a page right out of…

presents News
March 21, 2018

Seasonal Shippers: Don’t Overlook Important Step Prior to Holiday Shipping!

This time of year, E-Tailers are finalizing preparations for seasonal sales spikes. Efforts have included everything from stockpiling inventories to bolstering the labor force. However, one important and necessary action…

rateincrease News
March 21, 2018

UPS Announces 2015 General Rate Increase

Effective December 29, 2014, the published rates for UPS services will increase. UPS Ground, Air and International rates will increase an average net 4.9%. UPS air freight rates within and…

pricingchanges News
March 19, 2018

Impact of 2015 UPS & FedEx Dimensional Pricing Changes

In our observations, the vast majority of volume parcel shippers have tried to mitigate the impact of the 2015 dimensional pricing changes through a number of strategies including: Carrier contract…

holidayshippingtips News
March 16, 2018

Holiday Shipping Tips: What You Should Be Doing NOW to Make the Season Merry and Bright

With the memories of the well publicized 2013 Christmas delivery failures still fresh on the minds of consumers and e-tailers alike, leading retailers have already begun preparing a shipping strategy…

increasedrates News
March 16, 2018

Attention Fedex and UPS Ground Shippers: New Carriers Policies for 2015 Amount to Largest Rate Increase Ever!

By now it’s likely you’ve heard that both FedEx and UPS are revising pricing policies for Ground packages, moving from weight-based to pricing based on package size starting in 2015. Currently,…

amazonparceldelivery News
March 16, 2018

Amazon Becoming a Parcel Delivery Company, Competing with the Likes of Fedex and UPS?

Amazon has been testing the use of its own delivery vehicles in Los Angeles, New York City and San Francisco following an earlier pilot in the U.K. Industry insiders have…

amazon News
March 16, 2018

5 Ways Retailers Can Survive Amazon

Amazon’s recent announcement that it will acquire Whole Foods for the small price of $13.7 billion represents the latest chapter in the company’s unprecedented evolution from apparent bookstore to retail…

shippingman News
March 15, 2018

Hey Regional Carriers! Shippers Want to Do Business With You. What Are You Waiting For? Interview with Rob Martinez

Shippers want to do business with regional carriers, but most don’t. In fact, less than 10 percent of shippers with billion dollar parcel spends say that they make significant use…

negotiation News
March 15, 2018

Reach ‘Yes’ Successfully: 3 Strategies for Effective Negotiating

Negotiation isn’t just a part of business. It’s a part of life. Every single day, we negotiate to get what we want, whether it’s with a spouse to determine what’s…

parcelboxes News
March 14, 2018

Five Easy Ways to Reduce Your Parcel Expenses

Here are 5 tips you can use to reduce your parcel expenses:   1. Modal Optimization: Restructuring business rules to route packages by cost of transit and service times. 2….

December 8, 2017

Operational Improvements vs Carrier Contract Improvements

PARCEL Magazine – Reducing Parcel Costs – Operational Improvements vs Carrier Rate Improvements

November 20, 2017

E-commerce Shipping Costs Continue to Rise

Summary We had the pleasure to host Rob Martinez, Dave Sullivan, and Gordon Glazer from Shipware ( on a call this past Friday to discuss the recent annual price…

October 30, 2017

Rethinking Parcel Spend

Rethinking Parcel Spend: Developing Strategies to Reduce the Impact of Peak Surcharges Over the last several years, parcel shippers have seen general rate increases of up to 5% annually from…

UPStruck News
October 26, 2017

UPS 2018 General Rate Increase and Other Changes

Effective December 24, 2017 (yes, you read that correctly), rates for UPS Ground, UPS Air and International services as well as UPS Air Freight rates within and the between the…

overpaying News
October 10, 2017

6 Ways to Avoid Overpaying for Shipping

For supply chain executives, reducing shipping costs can seem like a never-ending quest, and FedEx is about to make that journey even more arduous. In September, FedEx announced rate increases…

rateincrease News
October 9, 2017

FedEx 2018 Rate Increase A Deeper Dive

As has been widely reported in many industry trade journals, last week FedEx Corp announced that they will be raising shipping rates in 2018 for FedEx Ground, FedEx Express and…

October 6, 2017

USPS 2018 Price Increase Impact on Shippers

The USPS today announced new prices for 2018 to take effect on January 21. Mailing Services are set to increase 1.9% in line with Consumer Price Index limits. First Class…

September 14, 2017 under scrutiny – update on changes to the USPS Reseller programs and potential impact to small volume shippers

Back in July 2016 when I last wrote about the allegations concerning under scrutiny – will this be the end of Postage Discounting for lower volume shippers? their stock…

fedexupsholiday News
September 13, 2017

2017 FedEx & UPS Holiday Surcharge Increases 

UPS In June, UPS announced a new peak season charge applicable during selected weeks in November and December 2017 for U.S. Residential, Large Packages and packages Over Maximum Limits. The…

September 13, 2017

FedEx UPS Holiday Changes for 2017 – MCM 

New “peak” surcharges announced, along with additional time-in-transit and temporary service suspensions It’s that time of year again! Seasonal retailers are in full-court press to prepare for the fast-approaching busy…

semi-truck News
September 13, 2017

Factors to Consider in the Utilization of LTL vs UPS and Fedex Hundredweight Programs

For many shippers, the decision to ship freight via Less-Than-Truckload (LTL) versus one of the parcel carriers’ hundredweight programs can be challenging, as there are advantages and disadvantages to both….

signature News
September 13, 2017

Using Carrier Differences to Gain Leverage in Your Next Parcel Contract Negotiation

Dozens, if not hundreds, of articles have been published in PARCEL on contract negotiation: the do’s, the don’ts, benchmarking, cost basis negotiations, and so on. While these tips are valuable…

March 2, 2017

2017 Parcel Express Roundtable: Paying For Peak Performance

It can be hard to believe that very much happens in a year, but that theory is put to the test when it comes to the parcel express market. In…

minimizecosts News
October 5, 2016

Minimize Shipping Costs with Parcel Data Analysis

Business data is as old as commerce itself, but the relatively new technologies that allow supply and demand chain executives to utilize that data are drastically changing the way companies…

analysis News
June 20, 2016

Shipware Analysis of 2016 USPS Price Increases for Competitive Products 

USPS Board of Governors has proposed a major price increase for Competitive (Shipping) products to take effect on January 17th, 2016. Rather than an across the board increase, the USPS…

priceincrease News
June 17, 2016

Oops They Did It Again…FedEx Increases Fuel Surcharges on All Products Effective Nov 2, 2015

On the heels of a fuel surcharge adjustment just this February 2015, FedEx is once again adjusting its fuel surcharge index nine months later. Effective November 2, 2015, fuel surcharges…

June 17, 2016

Shipware & PARCEL’s 2015 Parcel Pricing & Benchmarking Survey – Results Unveiled (Oct 2015) 

Shipware LLC and PARCEL’s 2015 Parcel Pricing Benchmarking Survey

ironmanswim News
June 17, 2016

How Training Like an Ironman Can Take Your Business to the Next Level

An Ironman race is one of the world’s toughest endurance events. It consists of a 2.4-mile swim and a 112-mile bike ride, followed by a marathon (26.2-mile run). Ironically, growing…

businessdecision News
June 17, 2016

UPS Announces 2016 General Rate Increase and Fuel Surcharge Changes 

Effective December 28, 2015, UPS Ground rates and accessorial charges will increase by an average net 4.9 percent. UPS Air and International services and accessorials, including UPS Air Freight rates…

packagingmatters News
April 28, 2016

2016 Parcel Express RoundTable: Packaging Matters

When gauging the state of the parcel market, there seems to be an interminable list of moving parts contributing to its complexity. On that list we find the ever-increasing pressures…

onlineshopping News
April 15, 2016

Competing in the Online Retail World – Then and Now (Part 1)

The number one reason online shoppers abandon their cart at checkout is due to the spike in price when shipping fees are included. National parcel carriers continue to implement monumental…

November 4, 2015

Understanding 2016 Parcel Rate Changes: What You Need to Know to Mitigate Cost Increases in 2016

Date: Thursday, December 3, 2015 2:00 PM ET ¦ 11:00 AM PT Presenters: Rob Martinez,  DLP, CMDSS President and CEO Shipware, LLC   Krish Iyer, Director, Shipping & Logistics Solutions,…

fedextruck News
September 17, 2015

FedEx Announces 2016 General Rate Increase & Other Changes: Shipware Analysis

FedEx Express, FedEx Ground and FedEx Freight, subsidiaries of FedEx Corp. (NYSE: FDX), will increase shipping rates effective January 4, 2016 as follows: FedEx Express will increase shipping rates by…

businessinterview News
August 24, 2015

“Parceling” Out the Future: Interview with Industry Thought Leader Rob Martinez

Those looking for a “steady as she goes” transport climate should steer clear of parcel. E-commerce’s explosive growth has translated into enormous traffic gains. There are all sorts of new…

parceldeliveryman News
August 24, 2015

Top 10 Mistakes Parcel Shippers Continue to Make in 2014 

Having met with thousands of parcel shippers over the past 25 years, I’ve compiled a list of recurring mistakes shippers continue to make. And it’s costing shippers big time –…

samedaydelivery News
August 24, 2015

Same Day Crowd-Sourced Delivery Options to Penetrate but Not Disrupt Next Day Models

If “crowdsourcing” companies like Deliv, Uber, Roadie and Lyft offer merchants pricing that is similar to UPS and FedEx – or if retailers subsidize and price same day shipping costs in…

regionalparcels News
June 17, 2015

Regional Parcel Carriers’ Industry Updates for 2015

What’s new with the regional parcel carriers in 2015? It’s safe to say, a tremendous amount of growth and change! The Greek philosopher Heraclitus’ famous quote – The only thing…

fedexvehicle News
April 20, 2015

2015 Parcel Express Roundtable: Shippers Looking for Leverage

While the parcel express and ground delivery market may not be as diversified as other modes, that doesn’t diminish the fact that the market is on very solid footing, with…