FedEx/UPS Refunds - Done Quick, Easy and Precise.

Our Cost- Reduction Process

What You Get with our Audit Process

Over $2 billion in refunds go unclaimed each year with FedEx, UPS, and LTL carriers. We make sure you get your cut and save on future shipping.

Savings on Shipping Costs

Our automated refund recovery technology has the widest and deepest auditing process within the industry; ensuring complete billing accuracy and that no dollar or cent is left behind. Provide us with one-time access and start recouping logistics and transportation costs; set it and forget it. 

Convenience & Simplicity

Step 1

Submit Your Parcel and Freight Invoices


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Send us your shipping invoices from UPS, FedEx, and LTL carriers and we'll run it through our proprietary parcel audit software. 


Step 2

Uncover Where You're Overspending

We sift through your shipping invoices line item by line item to identify shipping charges eligible for refunds. 


Step 3

Recover Your Refunds

For every incorrect charge identified through the parcel and freight bill audit process, our team will file a claim with the carrier on your behalf. All recovered finances go directly back to you!

Increased Visibility into Shipping Operations

Our auditing services provide KPIs and essential data that you can review quickly and easily - allowing you to make cost-saving decisions on the fly!


Introducing Krystal AI

Our Proprietary Software – Shipware’s Backend Engine – Always Driving Results.

The technology and intelligence behind our superior parcel and LTL savings.

Krystal is our artificial intelligence that combines the industry’s most robust database with over 200 years of insider carrier pricing knowledge to generate customized data points and unique insights that will help you improve operations and optimize your carrier pricing. Krystal uses a state-of-the-art user interface with cloud-based technology to display your shipping data in the form of dynamic, interactive charts – allowing you to gain a better perspective and make additional cost-saving decisions. Krystal is the engine behind our results and your superior savings!


Our cutting-edge invoice audit software identifies where you're overspending and saves you money while you sleep.