Invoice Audit and Recovery
Over $2 billion in refunds go unclaimed each year with FedEx, UPS, and LTL carriers. We make sure you get your cut and save on future shipping. Our automated refund recovery technology has the widest and deepest auditing process within the industry; ensuring complete billing accuracy and that no dollar or cent is left behind. Provide us with one-time access and start recouping logistics and transportation costs; set it and forget it. We pay ourselves only if we recover refunds for you. Our auditing services provide KPIs and essential data that you can review quickly and easily – allowing you to make cost-saving decisions on the fly! Your weekly carrier invoices are loaded with billing errors and service failures. Additionally, if your shipment arrives late, you are entitled to a full refund of the shipping charge and the associated surcharges. Billing errors, service failures, late packages – these all entitle you to a refund. The challenge? It’s not possible without our technology.
Contract Optimization
Our shipping consultants know carrier pricing better than anyone. We should, since our team is comprised of former carrier executives with more than 200 collective years of pricing experience. We have negotiated thousands of FedEx, UPS, LTL contracts saving our clients an average of 19%. We guarantee to lower your shipping costs, or we’re not paid! We provide state-of-the-art reporting and analytics for proactive spend management, logistics efficiencies, and assisting with ongoing cost reduction decisions on the fly! For many shippers, the process of negotiating freight and parcel rates is one-sided, with carriers having most, if not all, the leverage. Wouldn’t it be great to have a team of former carrier pricing executives to give you the leverage to level the negotiating playing field? When you partner with Shipware, you save up to 30% on your annual shipping costs without disrupting your current operations. and with no required change in carriers. Lower pricing, guaranteed, for the same carriers you already use today and little time involvement on your part. What are you waiting for?
Combined the two can significantly reduce your operational costs, increase efficiencies and ultimately allow you to provide the best customer experience to ensure repeat business.